Terms of service
Terms of Service
Last updated: May 29, 2026
This website is operated by Gfloss. Throughout the site, the terms “we,” “us,” and “our” refer to Gfloss.
By visiting our website or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced or linked on our website, such as our Privacy Policy, Return & Refund Policy, and Shipping Policy.
Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not use our website or purchase our products.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for any minor dependent to use this website.
You may not use our products or website for any illegal or unauthorized purpose. You must not transmit viruses, malware, or any harmful code.
We reserve the right to refuse service to anyone for any reason, to the extent permitted by law.
2. Our Products
Gfloss sells oral care products, including hands-free dental floss and related accessories.
Product descriptions, images, prices, promotions, and availability may change at any time without notice.
We make reasonable efforts to display product colors, packaging, and details accurately, but we cannot guarantee that your device screen will show colors exactly as they appear in person.
We reserve the right to limit the quantities of any product or refuse orders that appear to be placed by unauthorized resellers, dealers, or distributors.
3. Orders, Billing, and Account Information
You agree to provide accurate, complete, and current information when placing an order.
We reserve the right to refuse, cancel, or limit any order, including orders that appear suspicious, fraudulent, incorrect, or placed by unauthorized resellers.
If we cancel or modify an order, we may contact you using the email address, billing address, shipping address, or phone number provided at checkout.
4. Prices and Promotions
Prices are subject to change without notice.
Promotions, discounts, bundles, gifts with purchase, and special offers may be changed, limited, or discontinued at any time.
If an error appears in pricing, product information, shipping charges, availability, or promotions, we reserve the right to correct the error and cancel or update the order if necessary.
5. Shipping, Returns, and Refunds
Shipping, returns, refunds, exchanges, replacements, and gifts with purchase are governed by our published policies.
Please review our Shipping Policy and Return & Refund Policy before placing an order.
Shipping fees are non-refundable unless otherwise stated in our Return & Refund Policy or required by law.
6. Product Use
Gfloss products should be used as directed.
Our products are not intended to diagnose, treat, cure, or prevent any disease. Information on our website is provided for general oral care education and should not replace advice from a dentist, physician, or qualified healthcare professional.
If you have a dental condition, medical concern, orthodontic appliance, oral injury, or uncertainty about whether Gfloss is suitable for you, consult a qualified dental professional before use.
7. Third-Party Tools and Services
Our website is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products online.
We may also use third-party tools and services for payments, shipping, analytics, marketing, customer support, reviews, fraud prevention, and other business operations.
Your use of third-party tools or services may also be subject to the terms and policies of those third parties.
8. Third-Party Links
Our website may include links to third-party websites, platforms, or services.
We are not responsible for the content, policies, security, accuracy, or practices of third-party websites. You should review their terms and privacy policies before using them.
9. User Comments, Reviews, and Submissions
If you submit reviews, comments, photos, videos, feedback, ideas, or other content to us, you grant us permission to use, reproduce, edit, publish, translate, distribute, and display that content in connection with our business, marketing, and website, to the extent permitted by law.
You agree that your submissions will not violate the rights of any third party, contain false or misleading information, include unlawful or offensive material, or contain viruses or harmful code.
We may remove or edit user content at our discretion.
10. Intellectual Property
All content on this website, including text, images, videos, graphics, logos, product names, designs, and other materials, is owned by or licensed to Gfloss and is protected by intellectual property laws.
You may not copy, reproduce, sell, resell, exploit, or use any part of our website, brand, content, product designs, or materials without our prior written permission.
11. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and disclose personal information.
12. Prohibited Uses
You may not use our website or products:
-
For any unlawful purpose
-
To violate any laws or regulations
-
To infringe our intellectual property rights or the rights of others
-
To submit false or misleading information
-
To transmit viruses, malware, or harmful code
-
To spam, phish, scrape, crawl, or collect personal information from others
-
To interfere with the security or operation of our website
-
To harass, abuse, defame, threaten, or discriminate against others
-
For any obscene, abusive, fraudulent, or harmful purpose
We reserve the right to terminate or restrict access to our website for violating these Terms.
13. Disclaimer of Warranties
Our website and products are provided “as is” and “as available,” except as expressly stated by us.
We do not guarantee that our website will be uninterrupted, secure, error-free, or always available.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
14. Limitation of Liability
To the fullest extent permitted by law, Gfloss and its owners, directors, employees, affiliates, partners, service providers, and suppliers shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of our website, products, or services.
Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply to you. In those cases, our liability will be limited to the maximum extent permitted by law.
15. Indemnification
You agree to indemnify and hold harmless Gfloss, its owners, directors, employees, affiliates, partners, service providers, and suppliers from any claim, demand, liability, damages, or expenses, including reasonable attorneys’ fees, arising from your breach of these Terms or your violation of any law or third-party rights.
16. Severability
If any part of these Terms is found to be unlawful, void, or unenforceable, that part will be enforced to the maximum extent permitted by law, and the remaining provisions will remain valid and enforceable.
17. Termination
These Terms remain effective unless terminated by either you or us.
You may stop using our website at any time.
We may suspend or terminate your access to our website or services if we believe you have violated these Terms.
18. Governing Law
These Terms of Service and any separate agreements related to our products or services shall be governed by and interpreted in accordance with the laws of the State of Florida, United States, unless otherwise required by applicable law.
19. Changes to These Terms
We may update or replace these Terms from time to time.
Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website after changes are posted means you accept the updated Terms.
20. Contact Information
Questions about these Terms of Service should be sent to:
Gfloss
Email: info@gfloss.com
Address: 7950 NW 53rd Street, Suite 337, Miami, FL 33166, United States