Contact
Got a question, feedback, or just want to say hi? We'd love to hear from you.
Fast Shipping
Contact Email: info@gfloss.com
Delivery Time: 4-5 business days
Shipping Information
At Gfloss, we strive to provide you with a seamless shopping experience, ensuring your order reaches you quickly and securely. Below are the details of our shipping policy:
Delivery Terms:
All products purchased from Gfloss will be shipped using our standard shipping services. Orders are typically delivered within 4-5 business days from the moment the order is confirmed.
Order Processing:
Once you place your order, it will be processed within 1-2 business days. After processing, you will receive an email confirmation with your tracking details.
Shipping Costs:
We offer free standard shipping for all orders over $25. For orders under this amount, a shipping fee will apply based on the location and size of the order. You can view the exact shipping cost during checkout.
Order Tracking:
You will receive tracking information via email once your order has been shipped, so you can follow its journey from our warehouse to your doorstep.
Shipping Address:
Please ensure that you provide the correct and complete shipping address at checkout. Gfloss is not responsible for any delivery issues, delays, or misdeliveries due to incorrect or incomplete shipping information.
Secure Delivery:
Your order’s security is important to us. If your order is lost or appears to have been stolen during delivery, please reach out to our customer service team, and we will assist you in resolving the issue as quickly as possible.
International Shipping:
At this time, Gfloss only ships within the United States. Unfortunately, we do not offer international shipping.
Customer Support:
If you have any questions about your order, shipping, or any other concerns, feel free to contact us at info@gfloss.com. Our customer service team is here to help.
Shipping Policy Changes:
We reserve the right to update our shipping policy as needed. Any changes will be posted on this page, and they will take effect immediately.
Easy Returns
Easy Returns & Exchanges
We hope you love your Gfloss purchase, but if for any reason it doesn’t meet your expectations, we offer a hassle-free return and exchange process within 30 days of receiving your order.
Damages & Issues:
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item. We’ll evaluate the issue and resolve it as quickly as possible.
Refunds:
Refunds will be processed within 7-10 business days once we receive the returned items. Please note that it may take additional time for your bank or credit card company to process and post the refund. If 15 business days have passed since we approved your return and you haven't received your refund, please contact us at info@gfloss.com.
How to Return or Exchange:
To start a return or exchange, please reach out to us at info@gfloss.com. We will guide you through the process. You can either return the item for a refund or exchange it for a different size or product.
Disclaimer: Gift with Purchase Returns
When returning an item that qualified for a gift with purchase, the gift must also be returned in its original, unused condition. If the gift is not returned, the value of the gift will be deducted from your refund.
For any assistance, feel free to contact our customer service team at info@gfloss.com.
Secure Payments
Secure Payments
At Gfloss, your security is our top priority. We use trusted and encrypted payment methods to protect your personal and financial information. All transactions are processed securely through industry-leading providers, ensuring your data is safe.
Payment Options:
We accept Credit/Debit Cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and other secure payment methods.
Global Security:
Our payment systems comply with international security standards, ensuring your data is safeguarded no matter where you shop from.
No Stored Payment Information:
Your payment details are securely processed by our payment partners and are never stored on our servers.
Fraud Protection:
We use advanced fraud detection tools to monitor and protect against unauthorized transactions.
For any questions, feel free to contact us at info@gfloss.com.
Select options