Shipping policy

Shipping Policy

Last updated: May 29, 2026

This Shipping Policy applies to orders placed through the Gfloss website, operated by Smyllers LLC.

If you have any questions about your order or shipping, please contact us at info@gfloss.com.

Shipping Destinations

At this time, we only ship within the United States.

We do not currently offer international shipping through our website.

Order Processing

Orders are typically processed within 1–2 business days after the order is confirmed.

Business days do not include weekends or holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Delivery Time

Standard delivery typically takes 4–5 business days after your order has shipped.

Most orders are delivered within approximately 5–7 business days from the date the order is placed, including processing time.

Please note that delivery times are estimates and may vary due to carrier delays, weather, holidays, high order volume, or other circumstances outside our control.

Shipping Costs

We offer free standard shipping on orders over $20.

For orders under $20, shipping costs will be calculated at checkout based on the order size, destination, and available shipping options.

The exact shipping cost will be shown before you complete your purchase.

Order Tracking

Once your order ships, you will receive tracking information by email.

Please allow some time for the carrier to update tracking information after the label has been created.

Shipping Address

Please make sure your shipping address is complete and accurate before placing your order.

Gfloss is not responsible for delays, failed deliveries, or misdeliveries caused by incorrect or incomplete shipping information provided at checkout.

If you notice an error in your shipping address after placing your order, please contact us as soon as possible at info@gfloss.com. We will do our best to help, but we cannot guarantee changes once an order has been processed or shipped.

Lost, Stolen, or Delayed Packages

If your package appears to be lost, stolen, or significantly delayed, please contact us at info@gfloss.com.

We will review the issue and help you with the next steps. In some cases, we may need to work with the shipping carrier to investigate the delivery status.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us as soon as possible at info@gfloss.com with your order number and photos of the issue.

We will review the case and work to resolve it as quickly as possible.

Shipping Policy Changes

We may update this Shipping Policy from time to time.

Any changes will be posted on this page with an updated “Last updated” date.

Contact

Gfloss
Operated by Smyllers LLC
Email: info@gfloss.com