Last updated: October 19, 2026

This Shipping Policy applies to orders placed through the Gfloss website, operated by Smyllers LLC.

If you have any questions about your order or shipping, please contact us at info@gfloss.com.

Shipping Destinations

We currently ship within the United States only.

International shipping is not available through our website at this time.

Order Processing & Delivery

Orders are typically processed within 1–3 business days after they are placed, excluding weekends and holidays.

Available shipping methods, applicable costs, and estimated delivery times are displayed at checkout before you complete your purchase.

Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.

If we are unable to ship your order within the stated timeframe, we will contact you with the available options in accordance with applicable law.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Please allow some time for the carrier to update the tracking status after your shipping label has been created.

Shipping Address

Please ensure your shipping address is complete and accurate before placing your order.

Incorrect or incomplete shipping information may result in delays or failed deliveries.

If you notice an error after placing your order, please contact us as soon as possible at info@gfloss.com.

We will do our best to assist you, but address changes cannot be guaranteed once an order has been processed or shipped.

Lost, Stolen, or Delayed Packages

If your package appears to be lost, stolen, or significantly delayed, please contact us at info@gfloss.com.

We will investigate the issue and, when necessary, coordinate with the shipping carrier to determine the appropriate resolution based on the circumstances.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible at info@gfloss.com.

Please include your order number, a description of the issue, and photos when applicable.

Our team will review the situation and work to provide an appropriate resolution.

Shipping Policy Updates

We may update this Shipping Policy from time to time. Any changes will be published on this page with an updated revision date.

Contact

Gfloss
Operated by Smyllers LLC
Email: info@gfloss.com