Privacy Policy

Last updated: May 29, 2026

This Privacy Policy describes how Gfloss (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit our website, make a purchase, contact us, or otherwise use our services.

By using our website or purchasing from us, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Information We Collect

We may collect personal information directly from you, automatically through our website, and from third-party service providers.

Information you provide to us may include:

• Name

• Email address

• Phone number

• Billing and shipping address

• Order details

• Payment confirmation details

• Customer support messages

• Account information, if you create an account

• Product reviews or other content you choose to submit

We do not directly store your full payment card details. Payments are processed by third-party payment providers.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and how you interact with our site.

This may include:

• IP address

• Browser type

• Device information

• Pages viewed

• Products viewed

• Items added to cart

• Checkout activity

• Referring websites

• Interaction with emails, ads, or marketing campaigns

We may collect this information using cookies, pixels, tags, analytics tools, and similar technologies.

How We Use Your Information

We use personal information to:

• Process and fulfill orders

• Confirm payments

• Ship products

• Provide customer support

• Manage returns, refunds, and replacements

• Send order updates and transactional emails

• Improve our website, products, and customer experience

• Prevent fraud and protect our business

• Comply with legal obligations

• Send marketing communications, when permitted

• Show relevant advertising through platforms such as Shopify, Meta, Google, and other advertising partners

Marketing Communications

If you sign up for our email list, place an order, or opt in to marketing, we may send you promotional emails about Gfloss, product updates, special offers, and new launches.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

Even if you unsubscribe from marketing emails, we may still send you transactional messages related to your orders, account, returns, or customer service requests.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, understand how visitors use our site, improve our services, and support advertising and analytics.

Cookies may be used by Gfloss, Shopify, payment providers, analytics providers, advertising platforms, and other service providers.

Most browsers allow you to remove or reject cookies. However, blocking cookies may affect your experience and prevent certain website features from working properly.

How We Share Personal Information

We may share personal information with trusted third parties who help us operate our business, including:

• Shopify, which powers our online store

• Payment processors

• Shipping and fulfillment providers

• Email and marketing platforms

• Analytics providers

• Advertising partners

• Customer support tools

• Fraud prevention and security providers

• Professional advisors, such as legal, accounting, or compliance providers

We may also disclose personal information if required by law, to protect our rights, to prevent fraud, or in connection with a business transaction such as a merger, acquisition, restructuring, or sale of assets.

Advertising and Data Sharing

We may use advertising and analytics tools that help us understand customer behavior and show relevant ads on other websites and platforms.

Depending on where you live, this may be considered “sharing” personal information, “selling” personal information, or processing personal information for “targeted advertising” under applicable privacy laws.

You may have the right to opt out of this type of data sharing or targeted advertising. Where required, we provide tools or links on our website to help you exercise this right.

User-Generated Content

If you submit a product review, testimonial, comment, photo, video, or other content, that content may be visible to other users or used by us for marketing purposes, depending on how it is submitted and any permissions you provide.

Please do not submit content that you do not want to be public.

Children’s Privacy

Our website and products are not intended for children under 16 years old.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

Data Retention

We retain personal information for as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

The length of time we keep information depends on the type of information and the reason it was collected.

Security

We take reasonable measures to protect personal information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Please avoid sending sensitive or confidential information through unsecured communication channels.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of personal information

• Request a copy of your personal information

• Opt out of certain marketing communications

• Opt out of certain data sharing or targeted advertising

• Withdraw consent, where processing is based on consent

These rights may be limited by applicable law.

To exercise your rights, contact us at info@gfloss.com.

We may need to verify your identity before processing your request.

International Users

Your personal information may be transferred, stored, or processed outside the country where you live, including in the United States and other countries where our service providers operate.

When required, we use appropriate safeguards for international transfers of personal information.

Third-Party Websites

Our website may contain links to third-party websites, apps, or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies, or legal obligations.

When we update this Privacy Policy, we will revise the “Last updated” date above.

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, you can contact us at:

Gfloss
Email: info@gfloss.com
Address: 7950 NW 53rd Street, Suite 337, Miami, FL 33166, United States